Cookie Policy

Cookie Policy (UK GDPR & PECR)

Last updated: 27/09/2026

This Cookie Policy explains how Pranava Kerala Ayurveda Clinic Limited (“we”, “us”) uses cookies and similar technologies on
www.pranavaayurveda.co.uk,
what they do, and how you can control them. It should be read with our
Privacy Notice,
which explains how we handle personal data more generally.

1. What cookies and similar technologies are

Cookies are small text files placed on your device when you visit a website. They let the site recognise your device and remember information about your visit.

We also use similar technologies, and this policy covers them too. In this policy, “cookies” means all of these:

Local and session storage — information stored by your browser for a website.
Pixels and tags — tiny images or code snippets that tell a provider a page or email was viewed.
Software development kits (SDKs) — code in apps that works like cookies.

Cookies can be:

First-party — set by us, on our domain.
Third-party — set by another organisation, such as an analytics or advertising provider.
Session — deleted when you close your browser.
Persistent — kept until they expire or you delete them.

2. How we use cookies

We only set advertising and tracking cookies if you agree. The law lets us use some other cookies without asking first, but we tell you about them here and you can switch off the ones that aren’t essential.

Category	What it does	Do we ask first?	Can you switch it off?
Strictly necessary	Makes the site work and keeps it secure: page loading, log-in, basket, fraud prevention, and remembering your cookie choices.	No — exempt as strictly necessary.	Only in your browser; parts of the site may stop working.
Functionality	Remembers your preferences, such as language, region or text size.	No — exempt as adapting the site to your preferences.	Yes, in Cookie settings.
Analytics	Counts visits and shows which pages are used, as aggregate statistics, so we can improve the site. Only we use this data.	No — exempt as statistical purposes to improve our service.	Yes, in Cookie settings, at any time.
Advertising and tracking	Shows you relevant ads on our site and elsewhere, and measures how well our ads work.	Yes — off until you click “Accept all” or switch it on.	Yes, in Cookie settings, at any time.

We do not use cookie walls: you can use our site whether or not you accept optional cookies.

3. The cookies we use

This table lists the cookies used on our site.

Cookie name	Provider	Category	Purpose	Duration
cookie_consent	Pranava Kerala Ayurveda Clinic Limited (first-party)	Strictly necessary	Records your cookie choices and when you made them.	6 months
[session_id]	Pranava Kerala Ayurveda Clinic Limited (first-party)	Strictly necessary	Keeps you logged in and your basket working.	Session
__cf_bm	Cloudflare	Strictly necessary	Security: distinguishes people from bots.	30 minutes
[lang]	Pranava Kerala Ayurveda Clinic Limited (first-party)	Functionality	Remembers your language or region.	1 year
_ga, ga<ID>	Google Analytics	Analytics	Distinguishes visitors to count visits and page views.	2 years
_pk_id	Matomo (first-party)	Analytics	Distinguishes visitors to count visits and page views.	13 months
_fbp	Meta	Advertising and tracking	Shows ads on Meta platforms and measures their results.	3 months
_gcl_au	Google Ads	Advertising and tracking	Measures how many people act after clicking our ads.	3 months

Durations are the maximum. Third-party providers can change their cookies; we review this list every six months and whenever we add a new tool.

For details of what third parties do with the data, see their own privacy policies and section 5 below.

4. Managing your choices

You can change your mind at any time, and it is as easy to withdraw consent as to give it.

Our cookie banner.
When you first visit, you can choose “Accept all”, “Reject all” or “Manage settings”.
Cookie settings.
Use the “Cookie settings” link at the bottom of every page to switch categories on or off, including to object to functionality and analytics cookies. When you switch a category off, we stop setting those cookies and delete the ones we can reach.
Your browser.
Most browsers let you block or delete cookies. See the help pages for Chrome, Safari, Firefox and Edge. Blocking strictly necessary cookies may stop parts of the site working.
Provider opt-outs.
You can also opt out directly with some providers, for example Google Analytics opt-out and Google ad settings.

We keep your choice for 6 months, then ask again. We also ask again if we add new cookies or purposes.

5. Cookies and your personal data

Some cookies collect personal data, such as your IP address or an online identifier. When they do, we handle that data as described in our
Privacy Notice.

Lawful basis.
For advertising cookies, we rely on your consent. For exempt functionality and analytics cookies, we rely on our legitimate interests in running and improving our site, and you can object at any time. For strictly necessary cookies, we rely on legitimate interests or, where relevant, our contract with you.
Third parties.
Some providers in section 3 act as independent controllers of the data their cookies collect. See their policies, including Google and Meta.
International transfers.
Some providers are based outside the UK, such as in the United States. Section 6 of our Privacy Notice explains how that data is protected.

6. Contact, complaints and changes

If you have questions about this policy or want to exercise your data rights, contact us at
info@pranavaayurveda.co.uk
or write to:

Pranava Kerala Ayurveda Clinic Limited
197 Kenton Road
Harrow
HA3 0HD

If you are unhappy with how we use cookies, please tell us first so we can put it right.

You can also complain to the Information Commissioner’s Office at

ico.org.uk/make-a-complaint

or on 0303 123 1113.

We will update this policy when we change the cookies we use. The date at the top shows when it was last updated. If the change is significant, we will ask for your choices again through our cookie banner.

Cookie Policy

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